Privacy notice
This notice explains how we handle information you share when requesting a guided experience or contacting our team.
What information we collect
When you submit a request or message, we may collect details such as your name, email address, phone number (if provided), travel date preferences, traveler count, and any notes you share to help us prepare.
How we use it
We use your information to review availability, respond to your questions, and coordinate next steps for your experience. We also use it to support trip planning needs you request (such as accessibility notes).
Who we share information with
We may share relevant details with trusted hosts or partners to help fulfill your request. We do not sell your personal information.
Your choices
You can control your communication preferences by updating your request details or contacting our team. If you no longer want to receive email updates about your request, let us know.
Security
We take reasonable steps to protect information from unauthorized access. The best way to keep your account and plans secure is to avoid sharing sensitive payment details in messages.
Questions about privacy?
If you have questions or want to discuss how your information is handled, contact our team.
A clear promise
We only use your information to support your request and planning needs—and we keep communication respectful and straightforward.